Rydee Privacy Policy

Rydee ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Rydee collects, uses, stores, and protects information when you use the Rydee mobile application and related services.

1. Information We Collect

Depending on how you use Rydee, we may collect:

• Name and profile information.
• Mobile phone number and authentication information.
• Email address when provided through supported sign-in methods.
• Profile photo when you choose to upload one.
• Vehicle information when you add a vehicle.
• Ride information such as pickup, destination, date, time, seats, fare, and notes.
• Booking, joining, payment-status, rating, and ride-related information.
• Information you provide when contacting or communicating with us.
• Technical information required to operate and secure the application.

2. How We Use Information

We use collected information to:

• Create and manage your Rydee account.
• Authenticate users and protect accounts.
• Allow users to create, find, and join rides.
• Connect riders and drivers for shared rides.
• Display relevant profile and vehicle information to other users when necessary for ride functionality.
• Process and track ride-related payments and confirmations.
• Provide ratings and ride history features.
• Send important notifications related to rides, bookings, payments, and account activity.
• Maintain, secure, troubleshoot, and improve the application.
• Prevent fraud, abuse, and unauthorized activity.

3. Information Sharing

Rydee does not sell your personal information. Some information may be visible to other Rydee users when required to provide ride-sharing functionality. For example, information such as your name, profile photo, rating, vehicle details, or ride details may be shown to users involved in the relevant ride.

We may also share information with service providers that help us operate Rydee, such as authentication, cloud storage, database, hosting, notification, and other technical infrastructure providers.

4. Firebase and Service Providers

Rydee uses Google Firebase services to support authentication, database storage, hosting, cloud functionality, and other application features. Information processed by these services is handled according to the applicable service providers' privacy and security practices.

5. Data Security

We use reasonable technical and organizational measures to protect information from unauthorized access, alteration, disclosure, or destruction. However, no internet-based service can guarantee absolute security.

6. Data Retention

We retain information for as long as reasonably necessary to provide Rydee services, maintain ride and transaction records, comply with applicable legal obligations, resolve disputes, and enforce our agreements.

7. Your Choices

You may update certain profile information from within the application. You may also contact us regarding questions about your personal information or deletion requests.

8. Children's Privacy

Rydee is intended for users aged 18 and above. We do not knowingly collect personal information from children under 18 for use of the service.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any updated version will be published on this page with a revised "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us at:

Email: support.rydee@gmail.com